Our commitment to fair gaming

Bet30 applies strict standards to ensure fair play. Every bet is treated equally; there is no manipulation of outcomes, and the integrity of the platform is supported by governance, technical controls, and transparent processes.

Licensing and regulatory oversight

Bet30 operates under a government gaming license and remains subject to ongoing regulatory supervision. We comply with antimoney laundering and know-your-customer obligations, age verification, and comprehensive record keeping. Our activities are conducted in accordance with applicable law and are subject to periodic regulatory review and audit.

Integrity, randomness, and independent audits

All games run on certified random number generators that determine outcomes independently of player or house influence. Independent third party testing houses certify the RNGs and game logic. Bet30 conducts regular audits to verify fairness, at least annually, and maintains controls to prevent manipulation. Audit reports are available to regulators and internal compliance teams as part of our governance framework.

Transparency of rules and payouts

For each game, Bet30 publishes the full rules and long-term payout information where applicable. Players may review the rules before placing a wager. We publish or display the expected return to player where required by law and for each game that permits it; payout percentages reflect long-term play and may vary with game configuration and software updates.

Responsible gaming and player protections

Bet30 supports responsible gaming and provides player controls to manage risk. Key provisions include:

• Age verification: Players must be at least 18 years old; identity and age are verified during account creation and when processing withdrawals.
• Deposit limits: Daily configurable deposit limit ranges from 10 EUR to 5,000 EUR; players may set weekly and monthly limits; limits can be adjusted within secure account settings.
• Cooling-off and time-out: A cooling-off period of 7 to 30 days and a time-out option of 24 hours are available from account settings.
• Self-exclusion: Self-exclusion can be requested for 6 or 12 months, or longer upon regulatory approval; self-exclusion applies to all Bet30 products and prevents access during the chosen period.
• Reality checks and spend awareness: Timely prompts regarding session length and expenditure are provided and configurable.

Complaints, disputes, and feedback

Bet30 maintains a formal Player Complaints Policy. Players may submit a complaint via the in-platform form or by contacting support. We acknowledge receipt within two business days and provide a substantive response within 14 days where feasible. If the matter remains unresolved, players may escalate to an independent dispute resolution provider recognized under applicable law.

Data protection, security, and privacy

Bet30 protects personal data through industry standard security measures, including encryption in transit and at rest, robust authentication, and restricted access. Data is processed solely for account management, payments, and regulatory compliance, and retained only as long as necessary or as required by law. We engage trusted processors under data processing agreements and comply with applicable privacy laws.

Policy changes and contact

Bet30 reserves the right to update these fair gaming principles and related policies. Material changes take effect on publication and, where required, after notice to players. By using Bet30, you agree to our Terms and Conditions and Privacy Policy. For inquiries, support, or to initiate a complaint, contact our support team during business hours.